ONCE UPON A PARTY
Terms of Service
Effective Date: January 1, 2026
SMS Messaging Terms & Compliance
1. Program Description
By opting into our SMS messaging services, you agree to receive text messages from Once Upon A Party related to:
• Event inquiries
• Booking confirmations
• Appointment reminders
• Event updates
• Character appearance information
• Customer service communications
• Promotional offers and special events (only when consent has been provided)
Opt-in is collected through our website forms, booking forms, event registration forms, and other approved methods where you voluntarily provide consent to receive SMS communications.
2. Cancellation Instructions
You may opt out of SMS communications at any time by replying STOP to any message received from Once Upon A Party.
Upon receipt of your STOP request:
• You will receive a confirmation message.
• No further SMS messages will be sent unless you opt in again.
3. Help & Support
If you need assistance regarding our messaging program:
• Reply HELP to any SMS message.
• Email us at [Insert Business Email]
• Call us at [Insert Business Phone Number]
4. Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply.
Message frequency varies depending on:
• Booking activity
• Event updates
• Customer requests
• Promotional subscriptions
Please contact your wireless carrier for information regarding your messaging plan.
6. Supported Carriers
Our messaging services are supported by major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional providers.
7. Age Requirement
Individuals using our SMS services must be at least 18 years old or have the consent of a parent or legal guardian.
8. Privacy Policy
For information regarding how we collect, use, and protect your information, please review our Privacy Policy available on our website.
GENERAL TERMS OF SERVICE
1. Acceptance of Terms
This website ("Site") is owned and operated by Once Upon A Party ("Company," "we," "our," or "us").
By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, please discontinue use of the Site.
2. Services
Once Upon A Party provides children's entertainment and event-related services including, but not limited to:
• Character appearances
• Princess parties
• Superhero appearances
• Holiday and seasonal events
• Face painting
• Balloon artistry
• Braid bar services
• Event entertainment packages
• Corporate and community event entertainment
Availability of services may vary by location, date, staffing, and event requirements.
3. Booking Policies
Booking requests submitted through our website do not guarantee event availability.
A booking is considered confirmed only after:
• Confirmation by Once Upon A Party
• Required deposits are received
• Any required agreements are completed
We reserve the right to decline bookings that cannot be accommodated.
4. Payment Terms
Payment requirements may vary based on event type and package selected.
Clients agree to pay all applicable fees associated with their event booking.
Additional charges may apply for:
• Travel
• Extended event times
• Additional performers
• Specialty requests
5. Cancellations & Rescheduling
Cancellation and rescheduling policies may vary depending on the event type and timing of the request.
Specific cancellation terms will be provided at the time of booking.
We reserve the right to reschedule or substitute performers due to illness, emergencies, weather conditions, or circumstances beyond our control.
6. Intellectual Property
All website content, including:
• Text
• Images
• Graphics
• Logos
• Videos
• Branding
is the property of Once Upon A Party and may not be copied, reproduced, distributed, or used without written permission.
7. User Content
By submitting reviews, testimonials, photos, videos, or other content to Once Upon A Party, you grant us a non-exclusive, royalty-free license to use such content for marketing, promotional, and business purposes.
You represent that you have the legal authority to provide such content.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
9. Disclaimer of Warranties
Our website and services are provided on an "as-is" and "as-available" basis.
We make no guarantees regarding:
• Website availability
• Uninterrupted service
• Error-free operation
To the fullest extent permitted by law, Once Upon A Party disclaims all warranties, express or implied.
10. Limitation of Liability
Once Upon A Party shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Once Upon A Party, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, costs, or expenses arising from your use of the website or violation of these Terms of Service.
12. Governing Law
These Terms of Service shall be governed by and construed under the laws of the State of Texas.
Any disputes arising from these Terms shall be resolved in the courts located within the State of Texas.
13. Changes to Terms
We reserve the right to update these Terms of Service at any time.
Updated versions will be posted on this website with a revised effective date.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Once Upon A Party
Phone: 830-745-5451
Email: myonceuponaparty@gmail.com
Website: myonceuponaparty.com
By using our website and services, you acknowledge and agree to these Terms of Service.